Terms of service and human rights: an analysis of online platform contracts

Terms of service and human rights: an analysis of online platform contracts

The finding of the report, titled “Terms of service and human rights: an analysis of online platform contracts” partly based on the Council of Europe’s Guide to Human Rights for Internet Users, demonstrate just how difficult it can be for Internet users to understand and thereby consent to the terms of service of online platforms in order to make fully informed decisions on issues which affect their human rights such as content restriction policies and processing of personal data.

The report is therefore a valuable source of reference for the Council of Europe’s human rights work on intermediary liability algorithms and the development standards for blocking, filtering and takedown of illegal Internet content.

The project was developed between September 2014 and March 2016, and analyzed the Terms of Service of 50 online platforms, by assessing how the deal with the human rights to, freedom of expression, privacy and due process.

http://bibliotecadigital.fgv.br/dspace/handle/10438/18231

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